Privacy Policy

Last updated: September 30, 2025

At OmniConnect, we are committed to protecting your privacy and ensuring the security of your personal information in accordance with the Law of Georgia "On Personal Data Protection" and other applicable Georgian legislation. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website or use our services.

1. Information We Collect

1.1 Personal Information

We may collect personal information that you voluntarily provide to us when you:

  • Contact us through our website or email
  • Request a consultation or quote
  • Subscribe to our newsletter
  • Use our services
  • Participate in surveys or feedback forms

This information may include your name, email address, phone number, company name, job title, and any other information you choose to provide.

1.2 Technical Information

We automatically collect certain technical information when you visit our website, including your IP address, browser type, operating system, pages visited, time spent on pages, and referring website addresses. This information helps us improve our website and services.

2. Legal Basis for Processing

We process your personal data based on the following legal grounds under Georgian law:

  • Consent: When you voluntarily provide information and give explicit consent for specific purposes
  • Contract performance: To fulfill our contractual obligations and provide requested services
  • Legitimate interests: To improve our services, analyze website usage, and ensure security
  • Legal obligation: To comply with applicable Georgian laws and regulations

3. How We Use Your Information

We use the information we collect for the following purposes:

  • To provide and improve our integration services
  • To respond to your inquiries and provide customer support
  • To send you marketing communications (only with your explicit consent)
  • To analyze website usage and improve user experience
  • To comply with legal obligations under Georgian law
  • To protect our rights and prevent fraud

4. Information Sharing and Disclosure

We do not sell, trade, or otherwise transfer your personal information to third parties, except in the following circumstances:

  • With your explicit consent
  • To trusted service providers who assist us in operating our business
  • When required by law or to protect our rights
  • In connection with a business transfer or acquisition

5. Marketing Communications

In accordance with Georgian law, we will only send you marketing communications with your explicit consent. You have the right to:

  • Opt-in to receive marketing communications when you provide your contact information
  • Withdraw your consent at any time by clicking the unsubscribe link in our emails
  • Contact us directly to opt-out of all marketing communications
  • Update your communication preferences at any time

We do not engage in unsolicited marketing communications and respect your privacy choices.

6. Data Security

We implement appropriate technical and organizational security measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction, in compliance with Georgian data protection requirements. However, no method of transmission over the internet or electronic storage is 100% secure.

7. Data Retention

We retain your personal information only for as long as necessary to fulfill the purposes outlined in this Privacy Policy, unless a longer retention period is required by Georgian law. We regularly review and delete unnecessary data.

8. Your Rights Under Georgian Law

In accordance with the Law of Georgia "On Personal Data Protection", you have the following rights regarding your personal information:

  • Right to access: You have the right to obtain confirmation as to whether personal data concerning you are being processed and to access such data
  • Right to rectification: You have the right to obtain the rectification of inaccurate personal data concerning you
  • Right to erasure: You have the right to obtain the erasure of personal data concerning you under certain circumstances
  • Right to restriction of processing: You have the right to obtain restriction of processing of your personal data
  • Right to data portability: You have the right to receive your personal data in a structured, commonly used format
  • Right to object: You have the right to object to processing of your personal data for marketing purposes
  • Right to withdraw consent: Where processing is based on consent, you have the right to withdraw consent at any time

To exercise any of these rights, please contact us using the information provided in the "Contact Us" section below. We will respond to your request within 30 days as required by Georgian law.

9. Cookies and Tracking Technologies

We use cookies and similar tracking technologies to enhance your experience on our website. You can control cookie settings through your browser preferences. We comply with Georgian requirements regarding cookie consent and tracking.

10. Third-Party Links

Our website may contain links to third-party websites. We are not responsible for the privacy practices of these external sites. We encourage you to review their privacy policies before providing any personal information.

11. International Data Transfers

Your information may be transferred to and processed in countries other than Georgia. We ensure appropriate safeguards are in place to protect your information during such transfers, in accordance with Georgian data protection requirements.

12. Children's Privacy

Our services are not directed to individuals under the age of 16. We do not knowingly collect personal information from children under 16. If we become aware that we have collected personal information from a child under 16, we will take steps to delete such information.

13. Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or applicable law. We will notify you of any material changes by posting the new Privacy Policy on this page and updating the "Last updated" date. We encourage you to review this Privacy Policy periodically.

14. Contact Us

If you have any questions about this Privacy Policy or our privacy practices, please contact us:

Email: contact@omniconnect.ge

Address: OmniConnect, Batumi, Georgia

Data Protection Officer: For specific questions about data protection, please contact us at contact@omniconnect.ge

Complaints

If you are not satisfied with our response to your privacy concerns, you have the right to lodge a complaint with the Georgian Data Protection Authority or seek judicial remedy as provided by Georgian law.